Job Description

Job Description

Job Description

Portuguese Speaking Customer Service

1699 Wall Street, Mount Prospect, IL, USA, Mount Prospect, IL 60056

American Freedom Insurance Company (AFIC) is a leader in the nonstandard automobile insurance industry. We are an expanding midsized, profitable company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for a dedicated candidate to contribute their skills in a fast paced and growing organization. AFIC is a financially strong "A+" Superior rated insurance company by A.M. Best. This position is located in Mt Prospect – A northwest suburb of Chicago.

The Ideal Candidate:

• Bilingual Portuguese/English
• Good attendance record
• Experience in Customer Service Field, Call Center, or Collections
• Clerical or Data Entry Experience
• Ability to Multi-Task and work in a fast paced, call center environment
• Proficiency working on a computer
• Confident with Phone Inquiries
• Great Communication Skills
• A Responsible and conscientious nature
• Great Problem-solving aptitude
• Attention to Detail and Excellent Quality

Job Responsibilities:

• Help Customers with their insurance claims needs
• Report new claims
• Answer and respond to telephone inquiries
• Handle and gather confidential information
• Data Entry to company software systems

The Position:

• Full Time 40 Hour Work Week: 8am-5pm Monday-Friday, and occasional Saturdays
• Paid Training
• 401K - with company contribution of up to 6% of salary
• Attractive Health insurance plans -- Blue Cross Blue Shield PPO, HMO or Select
• Discounted Individual Vision and Dental Plans
• Holiday Pay & PTO
• Casual Work Environment
• Employee Referral Program
• Many Company Paid Lunches, Outings, and more

Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting.

For more information about American Freedom Insurance, please visit

American Freedom Insurance Company (AFIC) is a midsized, profitable, and expanding nonstandard automobile insurance company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for a highly motivated sales driven individual to contribute in a fast paced, expanding organization. AFIC is an “A+” Superior rated financial organization.

Company Description

American Freedom Insurance Company (AFIC) is a midsized, profitable, and expanding nonstandard automobile insurance company doing business in Illinois, Indiana, Pennsylvania, Tennessee and soon Texas. We are looking for a highly motivated sales driven individual to contribute in a fast paced, expanding organization. AFIC is an “A+” Superior rated financial organization.

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