Job Description
Collegedale Public Library is looking for a part-time Library Associate 2! Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties at the library circulation (service) desk. Greets library patrons entering the library and provides them with excellent customer service.
Essential Duties/Responsibilities: - An individual must be able to perform each essential duty and responsibility satisfactorily.
- Provides customer service by welcoming and registering patrons, issuing library cards, checking out materials and managing patron accounts
- Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, printing, etc.)
- Checks in and processes library materials as necessary
- Accepts and processes fines, fees, or other payments
- May process and edit bibliographic and item records for the library catalog
- Assists patrons in sending a fax, scanning to email and using the copier
- May provide program support for the library under direction from management
- Shelves library materials
- Processes holds and ILL request
- May handle opening and closing responsibilities, counting money, completing daily cash reports
- Provides information regarding programs and events
- Addresses or escalates patron conduct or safety issues to appropriate management
- Follow all legal and policy requirements related to patron privacy and custodianship of patron records
- Know and understand the American Library Association's Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. In addition to these freedoms, support client discretion of materials available at your local library
- Other duties as assigned
Requirements An individual should possess the knowledge, skills, and abilities listed and meet the amount of education, training and/or work experience required.
- H.S. Diploma or GED
- Two years of library experience preferred
- Basic knowledge of library systems and databases preferred
- Excellent customer service skills
- Knowledge of Microsoft Office Suite
- Good communication skills, both written and verbal
- Must be able to work a flexible schedule that may include a combination of days, evenings and weekends
Physical Requirements: - Must be able to move from place to place within the location; lift, push/pull, hold/carry of items weighing up to (25) pounds and occasional up to (35) pounds such as files, books, stacks of paper, and other materials.
Benefits - Paid Holidays
- Vacation & Sick Leave
- 401K Eligibility
- Tuition Reimbursement Eligibility
- Pay is $13.25 an hour
- 20 hours a week
Job Tags
Holiday work, Part time, Work experience placement, Local area, Flexible hours, Weekend work, Afternoon shift,