Job Description

Job Title: Corporate Financial Aid Trainer

The Corporate Financial Aid Trainer is responsible for assisting in the development of financial aid staff, as well as maintaining and implementing of financial aid training. These responsibilities will adhere to the Department of Education, State Regulations as well as CHCP Policy and Procedures. This position requires an individual to work in a team environment with a focus on customer service and support. The candidate will report and work directly with the Corporate Director of Financial Aid. Additionally, the candidate will provide exceptional customer service to our campus staff and faculty using CHCP ICARE values.

Essential Duties:

• Collaborates with all campus financial aid staff as well as committees to develop, maintain, and provide training initiatives to meet regulatory compliance standards for new and existing staff
• Assists in the development of training platforms for internal advancement of existing employees
• Assesses and improves the learning processes, methodologies and technology used at CHCP
• Use materials provided by Department of Education, The State of Texas Workforce Commission, local, regional, and national financial aid organizations to develop training
• Responsible for staying abreast of legislative changes impacting CHCP
• Continuous conduct test for trainees to ensure compliance and knowledge retention
• Utilize reports, internal audits, and staff observations to implement targeted training
• Conducts continued training for all financial aid staff members
• Improve and develops new policies and procedures based on federal and state changes
• Assists with day-to-day financial aid operations and duties at a campus level
• Provides excellent customer service to students and all employees at CHCP
• Performs other related duties and participates in special projects as assigned

Essential Duties: /Education

• Education/Experience: Bachelor's degree or 5(+) Years of experience in the Financial Aid Field
• Background: Extensive knowledge of regulations governing federal, state, and institutional policies regarding the administration of financial aid

Required Skills/Abilities

• Extensive knowledge of regulations governing federal, state, and institutional policies regarding the administration of financial aid
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.
• Extensive knowledge of Campus Nexus software.

Job Tags

Traineeship, Local area,

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